At Mira Supplyx, we are committed to delivering your orders quickly and safely to your doorstep. This Shipping Policy outlines how we handle order processing, delivery times, and related details for your purchases.
Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order is prepared for dispatch, you will receive a notification confirming that it is on its way. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Delivery times vary based on your location. For most regions, delivery takes approximately 5–14 business days from the date of dispatch. International delivery timelines may vary depending on local courier services, customs procedures, and other factors beyond our control.
Cash on Delivery
Mira Supplyx operates exclusively on a cash-on-delivery (COD) payment basis. You can conveniently pay for your order at the time of delivery. Please ensure someone is available to receive and pay for the order at the provided address.
Order Tracking
Once your order is shipped, we will send you tracking information, if available, to help you monitor the progress of your shipment until it arrives at your location.
Packaging
We take care to package all items securely to prevent any damage during transit. Our team ensures that every product reaches you in perfect condition, maintaining the quality and safety of your order.
Delays in Delivery
Occasionally, deliveries may experience delays due to factors such as high demand, carrier issues, or customs clearance processes. We appreciate your patience and assure you that our support team will assist in resolving any delay-related concerns.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping details. Mira Supplyx cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information provided at checkout.
Damaged Packages
If your order arrives damaged, please contact us immediately at [email protected] with photos of the packaging and product. We will review your case promptly and arrange a replacement or other suitable resolution.
Contact Us
For questions about your order status, delivery details, or shipping process, please contact our support team at [email protected].